Marketing

Introduction to Email Marketing

Course Details Description What is e-mail marketing? Do you or your business engage in email marketing? How can you do effective email marketing? Are there any dos and don’ts?  Many brands still fail at email marketing, and they don’t even know it. The primary reason is that most brands don’t have a focused Email marketing strategy in place. You can’t

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Workplace Violence – How to Manage Anger and Violence in the Workplace

Course Details Description What do you understand by workplace violence? What is your organisation’s approach towards managing workplace violence? Are you aware of the laws governing workplace violence in your industry?  In today’s rapidly changing world, workplace violence has become an unfortunate reality that no organisation can afford to overlook. From physical altercations and harassment

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Dispute Resolution

Course Details Description AFCA is the comprehensive dispute resolution scheme for financial services. It became operational on November 1st, 2018, and now resolves complaints that financial firms were unable to resolve at IDR. AFCA replaced previous schemes such as FOS, CIO, and SCT, and is mandatory for all financial firms. It requires firms to have

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Growth Hacking

Course Details Description Growth hacking is a modern approach to marketing that aims to achieve rapid business growth through innovative and unconventional techniques.   Growth hacking can be applied to any business, regardless of its size or industry, and its effectiveness has been demonstrated by many successful start-ups. It is a process of experimentation across various

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Employee Motivation 101

Course Details Description Tired of seeing unmotivated employees in your business? Are you looking for solutions to boost employee morale and get your team to work hard? Employee motivation is crucial for the success of any organisation. It refers to the process of stimulating employees to perform their jobs to the best of their abilities.

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Workplace politics

Beyond Workplace Politics

Course Details Description Workplace politics refer to the actions and behaviours of individuals within a workplace that involve using tactics to gain power, influence, or advantage over others. This can involve a wide range of activities, such as forming alliances, spreading rumours, backstabbing, and using manipulation tactics. Why addressing workplace politics is important? While some

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Emotional Intelligence

Course Details Description Emotional intelligence is essential in building successful relationships and navigating life’s complex situations. It encompasses the capacity to identify, interpret, and manage emotions – both one’s own and others – with sensitivity while exhibiting effective communication skills even during emotionally charged moments. Emotional intelligence has several components: self-awareness, self-regulation, motivation, empathy, and

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