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Workplace Violence – How to Manage Anger and Violence in the Workplace

Course Details

Description

What do you understand by workplace violence? What is your organisation’s approach towards managing workplace violence? Are you aware of the laws governing workplace violence in your industry? 

In today’s rapidly changing world, workplace violence has become an unfortunate reality that no organisation can afford to overlook. From physical altercations and harassment to threats and even acts of terror, the specter of violence casts a dark shadow over the modern workplace. Its implications reach far beyond the immediate safety concerns, seeping into the very fabric of organisational culture, productivity, and employee well-being.

The implications of workplace violence reverberate throughout every level of an organisation. For starters, there is the immediate toll on the affected individuals. Victims of violence often experience physical and psychological trauma, leading to decreased job satisfaction, increased absenteeism, and, in severe cases, long-term disability. Such incidents can also have a lasting impact on witnesses, instilling fear, anxiety, and a pervasive sense of insecurity among the workforce.

With changing times, discussions on workplace violence and its prevention have gained momentum. Violence does not discriminate and can affect any worker anywhere across the globe although the prevalence rates are not clearly measurable because of different definitions and governing rules. Incidences of physical violence have been consistently increasing. 

This course has been designed to help learners takes a comprehensive look at workplace violence: how to prevent it on an individual and an organisational level, and how to respond to it if it does occur. 

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

By the end of this course, you will be able to

Understand what workplace violence is.
Identify some warning signs of violence.
Comprehend the cycle of anger, Albert Bandura’s behaviour wheel and how it applies to anger.
Develop a seven-step process to manage your and other’s anger.
Gain better communication and problem-solving skills that will help in reducing frustration and anger.
List nine components of an organisational approach to managing anger including risk assessment processes.

Topics

The cycle of violence
Understanding the behaviour wheel
Anger management process
Communication and problem-solving
Coping strategies
A systems approach
Developing a threat response process

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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