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Working Smarter – Using Technology to Your Advantage

Course Details

Description

Make your workplace a technology-friendly place, utilising the very best of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software.

This course teaches you how to use technology to your advantage, to help you and your staff work smarter instead of harder.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

Be able to make your workplace a technology-friendly place

Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software

Communicate better with the IT department

Make the best software and training choices

Be able to set an IT budget

Keep employees safe and healthy

Develop and implement a system usage policy

Implement policies for dealing with company property

Decide whether or not employees should telecommute and make telecommuting work

Deal with workplace rage

Address technological issues

Topics

What to do when your technology budget gets cut

E-mail etiquette

System usage policies

How to reduce RSIs

Ways to use technology to make work fun

Instant messaging acronyms

What to do when cell phones take over your meeting

How to prevent employees from getting mad at technology

What to do when you can’t get a problem solved by the IT department

Requirements

Computer, tablet or mobile

Internet Connection

Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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