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Working Smarter – Using Technology to Your Advantage

Course Details

Description

Make your workplace a technology-friendly place, utilising the very best of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software.

This course teaches you how to use technology to your advantage, to help you and your staff work smarter instead of harder.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

Be able to make your workplace a technology-friendly place
Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
Communicate better with the IT department
Make the best software and training choices
Be able to set an IT budget
Keep employees safe and healthy
Develop and implement a system usage policy
Implement policies for dealing with company property
Decide whether or not employees should telecommute and make telecommuting work
Deal with workplace rage
Address technological issues

Topics

What to do when your technology budget gets cut
E-mail etiquette
System usage policies
How to reduce RSIs
Ways to use technology to make work fun
Instant messaging acronyms
What to do when cell phones take over your meeting
How to prevent employees from getting mad at technology
What to do when you can’t get a problem solved by the IT department

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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