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The Effective Negotiator

Course Details

Description

This course covers understanding the phases of negotiation, tools to use during negotiation and ways to build win-win solutions.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

The basic types of negotiations and phases required for success

Understanding the concepts, WATNA, BATNA, WAP & ZOPA

Identifying what information to share and what to keep

Basic bargaining techniques

Identifying mutual gain strategies

Reaching consensus and setting the terms of the agreement

Dealing with personal attacks and other difficult issues

How to negotiate on behalf of someone else

Additional Information

REBA CPD approved

Requirements

Computer, tablet or mobile

Internet Connection

Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

2 Hours

Assessment

Multiple Choice

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