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The Effective Negotiator

Course Details

Description

Being an effective negotiator is crucial in both personal and professional contexts, as it involves the art of reaching mutually beneficial agreements through dialogue and compromise.

An effective negotiator can clearly articulate their needs, listen actively, and understand the perspectives and interests of all parties involved. Key components of successful negotiation include preparation, emotional intelligence, strategic thinking, and the ability to remain composed under pressure.

It is essential to approach each negotiation with a clear objective but also with the flexibility to adapt as discussions unfold. This requires the ability to build rapport, establish trust, and create a collaborative atmosphere where all parties feel valued and understood. Effective negotiators use persuasive communication, leverage data and evidence to support their positions, and are skilled in finding creative solutions that satisfy the interests of all stakeholders.

This course will help you cultivate strong negotiation skills that lead to better outcomes and foster positive relationships, which are essential for achieving long-term success in any field.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

By the end of this course, you will be able to

List basic types of negotiations and phases required for success
Understand the concepts, WATNA, BATNA, WAP & ZOPA
Identify what information to share and what to keep
Practice basic bargaining techniques
Identify mutual gain strategies
Reach consensus and set the terms of the agreement
Deal with personal attacks and other difficult issues
Negotiate on behalf of someone else

Topics

What is negotiation?
Understanding your WATNA and BATNA
Creating a communicative atmosphere
Exchanging information and bargaining
Mutual understanding and closing
Dirty tricks
Everyday negotiation
Negotiating on behalf of a third party

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

2 Hours

Assessment

Multiple Choice

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