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Problem Solving and Decision Making

Problem Solving and Decision Making

Course Details

Description

Problem solving and decision making are essential skills in both personal and professional settings. This comprehensive course is designed to equip you with the tools and techniques needed to tackle challenges effectively and make informed decisions. Whether you’re a manager, team leader, or an individual looking to enhance your problem-solving abilities, this course is tailored to meet your needs.

In today’s fast-paced world, the ability to solve problems and make decisions efficiently is crucial. We make decisions and solve problems continually, starting from the moment we wake up. Despite the natural decision-making that occurs daily, some people find it challenging to make decisions, especially in high-pressure situations. This course aims to demystify the process of problem solving and decision making, providing a structured approach to tackle issues head-on.

The Problem solving and decision making course covers a wide range of topics, including the definition of problems, identifying root causes, generating solutions, and evaluating outcomes. You’ll learn to apply problem-solving steps and tools, analyse information to clearly describe problems, identify appropriate solutions, think creatively, and be a contributing member of a problem-solving team. Additionally, you’ll learn to select the best approach for making decisions, create a plan for implementing, evaluating, and following up on decisions, and avoid common decision-making mistakes.

Who Should Enrol

This course is suitable for a diverse audience, including:

  • Students and recent graduates who want to build a strong foundation in problem-solving and decision-making techniques.
  • Managers and team leaders who need to make strategic decisions and solve complex problems.
  • Professionals in various fields who want to enhance their problem-solving and decision-making skills.
  • Individuals looking to improve their personal decision-making abilities and tackle everyday challenges more effectively.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

By the end of this course, you will be able to

Increase your awareness of problem solving steps and problem solving tools.
Distinguish root causes from symptoms to identify the right solution for the right problem.
Improve your problem solving and decision making skills through identifying your own problem solving style.
Identify ways to think creatively and work towards creative solutions.
Recognise the top ten rules of good decision-making.

Topics

What is problem solving?
Problem solving styles
The problem solving model
Six ways to approach a decision
The problem solving toolkit
Thinking outside the box

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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