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Problem Solving and Decision Making

Problem Solving and Decision Making

Course Details

Description

This course should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

Problem solving is the process used to resolve situations or issues. Decision making is the key part of problem solving. Problem solving and decision making are important skills both personally and professionally.

Estimated Time To Complete

Approx 1 Hour

Learning Outcomes

Increase your awareness of problem solving steps and problem solving tools.
Distinguish root causes from symptoms to identify the right solution for the right problem.
Improve your problem solving and decision making skills through identifying your own problem solving style.
Identify ways to think creatively and work towards creative solutions.
Recognise the top ten rules of good decision-making.

FASEA CPD Areas:

  • General/Others: 1.00

Topics

What is problem solving?
Problem solving styles
The problem solving model
Six ways to approach a decision
The problem solving toolkit
Thinking outside the box

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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