Leadership Skills – Communication, Coaching and Conflict
Course Details
Description
“People don’t leave organisations. They leave bosses and managers.” We’ve all heard this, but what does it really mean? What leadership skills should a supervisor or a manager possess to be an effective leader?
Being a supervisor is good but being an effective leader is better.
A good supervisor is respected and loved by both peers and subordinates. As a supervisor, you are in direct contact with your people and how you conduct yourself and go about fulfilling your duties, sets the tone for departmental and/or organisational work culture.
This course focuses on communication, coaching, and conflict—three key skills that leaders need to be successful. Learners will also gain insight into how to be the crucial interface between employees and organisational managers.
Estimated Time To Complete
Learning Outcomes
By the end of this course, you will be able to
