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Leadership skills

Leadership Skills – Communication, Coaching and Conflict

Course Details

Description

Leadership skills are the foundation of successful management and team building. Whether you’re leading a small group or managing a large organisation, strong leadership skills are essential for fostering a positive work environment, guiding teams effectively, and addressing challenges with confidence.

This course, Leadership Skills – Communication, Coaching and Conflict, is designed to equip supervisors, managers, and aspiring leaders with the tools to excel in their roles.

Leadership skills go beyond authority; they encompass the ability to inspire, motivate, and guide individuals toward common goals. This course emphasizes three critical components of effective leadership: clear communication, impactful coaching, and strategic conflict resolution. By mastering these areas, you’ll develop a leadership style that drives success and builds trust within your team.

Whether you’re a new leader looking to build foundational skills or an experienced manager seeking to refine your approach, this course offers actionable insights and strategies to help you foster a positive work environment and drive team success.

Why This Course Matters:

Leadership is the cornerstone of organisational success. Strong leaders inspire teams to perform at their best, foster a culture of accountability, and drive meaningful results. However, ineffective leadership can lead to low morale, high turnover, and unresolved conflicts.

This course provides a comprehensive toolkit for overcoming these challenges. By focusing on communication, coaching, and conflict resolution, you’ll be able to lead with clarity, support your team’s growth, and maintain a harmonious workplace. These skills are not just critical for team success – they’re essential for your personal and professional development as a leader.

Who Should Enroll:

This course is ideal for:

  • Supervisors, team leaders, and managers seeking to enhance their leadership skills.
  • New leaders looking to build a strong foundation for effective leadership.
  • Experienced managers aiming to refine their approach to communication, coaching, and conflict resolution.
  • Professionals aspiring to move into leadership roles and gain a competitive edge.

By enrolling in this course, you’ll gain actionable insights, practical strategies, and a deeper understanding of what it takes to be an exceptional leader in today’s workplace.

Take the next step in your leadership journey with Leadership Skills – Communication, Coaching and Conflict- and empower yourself to lead confidently, inspire your team, and easily navigate workplace challenges.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

By the end of this course, you will be able to

Prioritise, plan and manage your time
Identify your primary leadership style and techniques for maximising that style.
Develop more flexibility to use other leadership styles
Overcome communication barriers
Determine ways you can meet the needs of employees and co-workers through communication and coaching.
Explore ways to indulge in productive rather than toxic debate

Topics

What’s your type? How about mine?
Understanding leadership
Manage your time and energy
The Commitment Curve
Employee development models
Dealing with conflict and difficult issues
What successful leaders do?

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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