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Business Etiquette

Course Details

Description

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. Poor etiquette can hurt your professional relationships.

Workshop objectives

Research and everyday life demonstrate that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly

Learning Outcomes

Identify what business etiquette is and why it’s important
Network with confidence
Present yourself professionally
Understand the importance of dress codes and what they mean
Understand how to use a business card effectively
Remember names easily
How to conduct yourself at a business lunch
Understand basic guidelines regarding grammar standards in all written communication
Understand telephone etiquette
Understand the benefits of international etiquette

FASEA CPD Areas

Professionalism and Ethics: 1.00
General/Others: 1.00

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome
Est. Completion Time | 3 Hours

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

2 Hours

Assessment

Multiple Choice

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