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Building Relationships for Success in Sales

Course Details

Description

Do you find building relationships for success in sales difficult? Are you a sales professional looking to sharpen your skills? Do you sell a brilliant product but can still not achieve your sales targets? If you’ve answered ‘yes’ to either of the questions, read on. 

It is rightly said that a customer does not buy a product only for the product’s sake. The individual behind that product and his/her relationship with the customer act as a deciding factor. With the change in the world of sales, sales tactics have also evolved. Relationship building is one such tactic. 

This course has been designed to help you discover that the real business of a sales professional is making friends and building relationships. Strategic friendships have been known to make or break a business, irrespective of its size or geographical coverage. 

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

By the end of this course, you will be able to

Discover the benefits of developing a support network of connections
Understand how building relationships can help you develop your business base
Learn how to apply communication techniques to build your network
Learn the key elements of strong working relationships, and how to use these elements in your working relationships
Recognise key interpersonal skills and practice using them

Topics

Focusing on your customer
Forming relationships
Disclosure and Transparency
Winning friends and influencing people
Communication skills for relationship selling
Non-verbal Communication
Managing the mingling
Networking

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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