Leadership Skills – Communication, Coaching and Conflict
Course Details
Description
“People don’t leave organisations. They leave bosses and managers.”
This course focuses on essential leadership skills, including effective communication, coaching techniques, and conflict-resolution strategies.
Through practical exercises and real-world examples, you will learn how to confidently lead, foster a positive work environment, and easily handle challenging situations. Whether you are a new supervisor or an experienced leader, this course will provide you with the tools and knowledge to excel in your role.
Course Structure:
The course is divided into several key sections to ensure a thorough understanding of leadership skills:
- Understanding Leadership:
- Effective Communication:
- Techniques for clear and confident communication with your team.
- Strategies for active listening and providing constructive feedback.
- Coaching Techniques:
- Methods for coaching and mentoring team members to achieve their full potential.
- Practical exercises to develop coaching skills.
- Conflict Resolution:
- Skills needed to resolve conflicts and maintain a harmonious work environment.
- Real-world examples and case studies to illustrate conflict resolution strategies.
- Leadership Styles:
- Team Building:
- Techniques to build and lead high-performing teams.
- Activities and discussions to foster team collaboration and cohesion.
Who Should Enroll: This course is ideal for supervisors, team leaders, and managers who want to enhance their leadership skills and improve their ability to lead and inspire their teams.
Estimated Time To Complete
Learning Outcomes
By the end of this course, you will be able to
