Credit Licensing: General Conduct Obligations

Description

General Conduct Obligations are the cornerstone of ethical and legal practice in the Australian finance and mortgage broking industry.

The finance and mortgage broking industry is a dynamic and heavily regulated sector. Adhering to legal and ethical standards is crucial for maintaining credibility, avoiding penalties, and building trust with clients.

Whether you are an Australian Credit Licence (ACL) holder, a credit representative, or a credit representative of a credit provider, understanding and fulfilling your general conduct obligations as a provider is not just a regulatory requirement—it’s the backbone of your professional integrity and success.

‘General Conduct Obligations’ is meticulously designed to equip you with the knowledge and skills necessary to navigate the complex landscape of compliance. This course delves deep into the core principles, legal requirements, and practical applications of general conduct obligations placed on credit licensees.

Learners will explore the fundamental principles of honesty, transparency, and fairness that govern all interactions with clients and stakeholders. They will understand how these obligations translate into their business practices, client relationships, and overall service delivery. They will also gain an understanding of the roles of ACL holders, credit representatives, and other key players in maintaining compliance.

Who Should Enroll?

This course is tailored specifically for:

• Finance Professionals: Those working within the finance sector who need a thorough understanding of credit licensing and conduct obligations.
• Mortgage Brokers: Professionals in the mortgage industry who must comply with ACL standards and maintain best practices.
• ACL Holders: Individuals or entities holding an Australian Credit Licence, responsible for ensuring all credit activities are conducted in line with the law.
• Credit Providers and COI Lenders: Institutions providing credit, such as banks and non-bank lenders, who must adhere to rigorous conduct obligations.
• Compliance Officers: Those tasked with ensuring that their organization meets all legal and regulatory requirements, particularly concerning general conduct obligations.

Estimated Time To Complete

Learning Objectives

By the end of this course, you will be able to

• Understand key compliance concepts that apply to all of the general conduct obligations.
• Know the relevant laws and the conditions of your credit license.
• Know your obligations related to implementing, monitoring, and reporting on your compliance measures.
• Define organisational competence compliance obligations, including monitoring and supervising representatives, and increasing their knowledge and skills.