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Effective conflict resolution

FBAA Best Interests Duty

Are you BID ready?

The Best Interests Duty (BID) legislation was implemented by ASIC in January 2021. The objective of the BID is to ensure that when brokers assist consumers to apply for a mortgage, the consumers get good information and end up in the right product. Put simply, the BID states that your job as a mortgage broker is to put your customers into the product that ”best” suits them.  

This course will test your ability to work within your consumer’s best interests to provide them with assistance, based on what they are trying to achieve and what they value, to make informed decisions.   You will be provided with case studies and questions that are based on the Best Interests Duty obligations and resources that are currently available to review, including the Digital Education content outlined by Regulatory Experts.

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

3.5 Hours

Assessment

Multiple Choice

COURSE REQUIREMENTS:

You will need to have access to a computer with an internet connection.

COURSE CONTENT:

Webinar recording
Successful participants will receive the FBAA BID Compliance Pack with their course completion email. 

Ratings and Reviews

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What's your experience? We'd love to know!
Kevin Lau
Posted 2 years ago
BID

Very helpful information!

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Lanbo Hu
Posted 2 years ago
Importance of knowing Best Interests Duty

It's important to know the best interests duty.

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Ruozhu ZHOU
Posted 2 years ago
Professional knowledge

Professional Knowledge

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