Banking Code of Practice | Financial Abuse Awareness Education

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Not Enrolled
Price
Free
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Description

This Financial Abuse Awareness Education course provides information about the Banking Code, the key provisions that relate to mortgage brokers and guidance to help you better identify potential financial abuse.

Members of the Australian Banking Association (ABA) agree to abide by the ABA’s Banking Code of Practice (Banking Code). The Code was updated in July 2019 and changes include requiring the establishment and maintenance of appropriate processes to identify and deal with customers who may be in vulnerable circumstances.

Estimated time to complete

Approx 1 Hour

Learning Outcomes

Understand what the Code is and who it is designed to benefit
Understand the Code’s obligations and your responsibilities in relation to co-borrowers and guarantors
Recognise the circumstances where customers may experience vulnerability
Better identify potential financial abuse
Enhance your understanding of what lenders expect from you if you have identified financial abuse.

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

Hours

Assessment

Multiple Choice

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