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Reflective Practice

Course Details

Description

Reflective practice is a powerful tool that supports continuous professional development, improved decision-making, and stronger client relationships. In today’s dynamic financial services industry, simply having technical skills isn’t enough—professionals must also develop self-awareness, emotional intelligence, and the ability to learn from experience. This course introduces finance professionals to the concept and practical application of reflective practice, equipping them to review their actions, analyse outcomes, and make informed improvements for the future.

Through structured learning and real-world scenarios, learners will explore the core principles of reflective practice, understand its role in enhancing performance, and develop the confidence to implement reflective techniques in daily decision-making. Whether you’re a mortgage broker, financial planner, accountant or lender, this course will help you refine your client approach, strengthen your judgement, and foster a mindset of continuous growth.

With reflective practice, finance professionals can build resilience, adapt to change, and lead with purpose—enhancing both personal effectiveness and organisational outcomes.

Who Should Enrol?

This course is ideal for:

  • Mortgage Brokers
  • Financial Planners
  • Accountants and Bookkeepers
  • Lending Officers and Finance Managers
  • Professionals seeking personal and professional growth in the financial services sector

Whether you’re looking to improve your client outcomes, strengthen your decision-making, or enhance your professional development plan, reflective practice will give you the tools you need to advance confidently.

Estimated Time To Complete

Approx 2 Hours

Learning Outcomes

By the end of this course, you will be able to

Use reflective practice to make better decisions under pressure.
Reflect on past interactions to continuously improve client management.
Develop a mindset of lifelong learning and personal development.
Gain insights into your own behaviour and how it affects others, leading to more productive work relationships.

Topics

Introduction to reflective practice
What is reflection?
Why engage in reflective practice?
Key methods of reflective practice
Developing reflective practice

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

2 Hours

Assessment

Multiple Choice

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