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CHERPA Code of Conduct

CHERPA Code of Conduct

Course Details

Description

CHERPA Code of Conduct is a specialised course designed to uphold ethical standards and professionalism in the Consumer Household Equipment Rental industry.

This comprehensive course provides participants with detailed insights into CHERPA’s code, offering guidelines and best practices to promote transparency, accountability, and excellence.

The CHERPA Code of Conduct course equips professionals with practical knowledge and skills to navigate challenges while maintaining high service standards. By completing this course, participants strengthen their credibility and foster trust among customers, contributing to the growth and reputation of their businesses.

Whether you are an experienced provider or new to the Consumer Household Equipment Rental sector, this course is tailored to help you align with CHERPA’s mission of integrity and professionalism. Learn how to apply the CHERPA Code of Conduct to enhance your operations and build lasting customer relationships.

Enrol today to elevate your career and join the movement to advance standards in the Consumer Household Equipment Rental industry.

Estimated Time To Complete

Approx 3 Hours

Learning Outcomes

By the end of this course, you will be able to

Explain the key provisions of the National Consumer Credit Protection Act 2009 (NCCP Act) related to consumer leases and their implications for lessors and lessees.
Demonstrate the ability to analyse a consumer-lease agreement to identify compliance with disclosure requirements and ethical standards.
Evaluate real-world case studies to identify potential breaches of the CHERPA Code of Conduct and propose corrective actions.
Develop a compliance checklist or best-practice guideline for managing consumer leases in alignment with the CHERPA Code of Conduct and the NCCP Act.

Topics

Key characteristics of a consumer lease
Furniture, appliance and equipment rental in Australia trends and future predictions
Tips for managing a rental
Membership in CHERPA
Code of conduct
Breaches of the code
General standards

Requirements

Computer, tablet or mobile
Internet Connection
Edge, Safari, Chrome or Firefox

Course Delivery

Online Learning

Course Access

12 Months

CPD Hours

1 Hours

Assessment

Multiple Choice

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